Refund and Returns Policy

       1. Terms and Conditions

Introduction

Aap ka istakbaal hai sonagellery.com par. Hamari website ka istemal karke, aap in sharaait (terms) ko maante hain aur in par amal karne ke paband hain.

Website Ka Istemaal (Use of Website):

  • Aap se umeed hai ke aap website ka ghalat istemal nahi karenge.
  • Website par diya gaya tamaam maaloomat sirf aam maloomat ke liye hai jo baghair kisi ittila ke tabdeel ho sakti hai.

Intellectual Property (Haq-e-Takhleeq):

  • Website par mojood tamam mazameen, tasaveer aur maaloomat sonagellery.com ki milkiyat hain.
  • Inhein baghair ijazat istemal, copy ya share nahi kiya ja sakta.

Zimmedaari Se Bari (Limitation of Liability):

  • Ham website ke istemal se kisi bhi nuksan ya nuqsaan ke zimmedar nahi honge.

Sharaait Mein Tabdeeli (Changes to Terms):

  • Hum kisi bhi waqt in sharaait ko tabdeel karne ka haq rakhte hain. Bara-e-karam bar bar check karte rahein.

         2. Cancellation and Refund Policy

Order Cancel Karne Ka Tareeqa:

  • Aap apna order 24 ghanton ke andar cancel kar sakte hain, humein +91 94121 92376 ya sonakhazana20@gmail.com par raabta karke.
  • Order dispatch (bhejne) ke baad cancellation mumkin nahi hai.

Refund Policy (Paise Wapas Karne Ka Qanoon):

  • Refund sirf us surat mein diya jaayega jab product damage ho, defective ho ya jo tasveer aur bayan mein dikhaya gaya tha us se mukhtalif ho.
  • Refund claim karne ke liye, delivery ke 24 din ke andar humein tasaveer aur order tafseelaat ke saath raabta karein.
  • Refund aap ke asal payment tareeqa (original payment method) par 7 days dinon mein process kar diya jaayega.

Refund Nahin Milega Agar:

  • Aap ka irada badal jaaye (change of mind)
  • Ghalti se galat order de diya ho.

         3. Shipping aur Delivery Policy

Shipping Ka Waqt:

  • Hum aapke order ko working dinon mein process karte hain aur ship kar dete hain.
  • Delivery location ke mutabiq 5 ya 10 din le sakti hai.

Shipping Charges (Bhejne ke Charges):

  • Agar shipping charges lagte hain to woh checkout ke waqt dikhaye jaayenge.

Delivery Ke Masail (Issues):

  • Agar delivery mein koi delay ho ya product damage ho to barah-e-karam humein +91 94121 92376 ya sonakhazana20@gmail.com par foran raabta karein.

International Shipping (Agar Laagu Ho):

  • International orders par customs duties aur mazeed fees ki zimmedaari customer ki hogi. lekin abhi ham International orders nahi le rhe hen jaise hi shuru karinge foran update karinge.