FAQs

Sona Khazana premium-quality artificial gold-plated jewellery offer karta hai, jo real gold ka ek luxury alternative hai aur budget-friendly bhi hai.

Nahi, hamari jewellery artificial gold-plated hoti hai, jo high-quality brass, copper ya alloy per bani hoti hai aur real gold jaisa look deti hai.

Nahi, agar aap jewellery ka dhyan rakhein (perfume, water, aur harsh chemicals se dur rakhein), to ye long-lasting shine maintain karti hai.

Bas website visit karein, apni pasand ki jewellery select karein, “Add to Cart” karein aur payment complete karein. Order confirmation email mil jayegi.

Haan, hum Cash on Delivery (COD) option provide karte hain. Kuch specific products ya high-value orders ke liye pre-payment required ho sakta hai.

Aapka order 5-7 working days me deliver ho jata hai. Metro cities me fast delivery ka option bhi available hai.

Haan, jaise hi aapka order ship hota hai, aapko tracking ID aur link email ya SMS ke through mil jayega.

Haan, agar aapko wrong ya defective product receive hota hai, to aap 3 din ke andar return/exchange request kar sakte hain. Hygiene reasons ki wajah se earrings aur customized jewellery return nahi hoti.

Agar aapko wrong size ya design receive hota hai, to customer support se contact karein. Hum fast exchange policy follow karte hain.

Aap UPI, Debit/Credit Card, Net Banking, Wallets aur COD se payment kar sakte hain.

Haan! Hum secure payment gateways ka use karte hain (jaise Razorpay, Paytm, UPI, etc.), aur koi bhi card ya UPI details store nahi karte.

Filhal sirf India me shipping available hai, lekin jaldi hi hum international delivery start karenge.

Hamari jewellery water-resistant hai, lekin perfume, soap, aur harsh chemicals se bachane ki salah di jati hai taki shine aur plating long-lasting rahe.

Aap hume [sonakhazana20@gmail.com] ya [+91 94121 92376] par contact kar sakte hain